Happy New Year! We hope that 2023 will bring you more success and happiness! We’ve been working tirelessly for several months to ensure that Chative.IO version 1.0 Beta is coming out in time for the new year. Since our app becomes much more advanced with powerful features and integrations, users should also have general knowledge… Continue reading Chative.IO 1.0 Beta: New Documentation
Category: Platform Updates
Release Note 0.6.1: Connect Instagram And Chative
👏 Chative v0.6.1 has arrived – Instagram is finally here! ✨ By showcasing products on Instagram, businesses are giving potential purchasers a real-life view of what the products look like. According to Instagram for Business survey, 46% of those surveyed said they purchased a product or service after seeing it on Instagram. It’s no surprise… Continue reading Release Note 0.6.1: Connect Instagram And Chative
Bản cập nhật 0.6: Chative chính thức tích hợp với Zalo OA!
📊 Theo khảo sát của chúng tôi trong vài tháng gần đây, hơn 80% người dùng Chative mong muốn sử dụng và quản lý các tương tác Zalo như một kênh bán hàng chính trong hệ thống bán hàng đa kênh của doanh nghiệp. 🌿 Nhận thấy nhu cầu lớn từ người dùng, nhóm chúng… Continue reading Bản cập nhật 0.6: Chative chính thức tích hợp với Zalo OA!
Release Note 0.6: New channel added – Zalo Messenger
🌿 It’s been a long time since our last update, so today, we are super excited to announce the new Zalo integration. You can now talk to your customers via the most dominant messaging app in the Vietnam market. 📊 According to a Ministry of Information and Communications report, Zalo’s monthly regular users in Vietnam… Continue reading Release Note 0.6: New channel added – Zalo Messenger
Chative 0.5: Facebook Messenger is now available in Chative!
Today, we are half the way to 1.0. Still, lots of work and improvements need to be done, but your early feedback and support have been so helpful. On behalf of the team at Chative, thank you everyone, and let’s celebrate 1.0 together early next year! 👑 What surprise awaits you? 🔥 Facebook Messenger Integration is now… Continue reading Chative 0.5: Facebook Messenger is now available in Chative!
Delight Your Customers On The Go Using Live Chat Mobile App
Delightful customer experience! Every business wants to live by this motto at all times. However, is it feasible? What are the statistics? US businesses lose $62 billion annually due to poor customer service. If a customer’s purchasing experience is too challenging, 74% of them will move to a different product on the market. 51% of… Continue reading Delight Your Customers On The Go Using Live Chat Mobile App
Chative 0.4.6: We Squashed Some More Bugs!
🎉Today, we’re excited to share Chative Release 0.4.6 with you. This release note will not have significant improvements or new features, but we cleared most minor bugs to enhance the inbox. 🏃Let’s take a look at what we’ve rolled out! ️🎯Improvements The Channel settings sections are collapsed by default for a cleaner UI. Now, the… Continue reading Chative 0.4.6: We Squashed Some More Bugs!
Release Note 0.4.5: A New-face Inbox With Significant Improvements
🌟As a support or sales rep, you’re expected to respond to customers, resolve issues or convert leads as quickly as possible without losing personal touches. 💡All you know, the Inbox adapts to all your needs above. We know it’s the core of every messaging tool. Hence, our team constantly meditates carefully on how to meet… Continue reading Release Note 0.4.5: A New-face Inbox With Significant Improvements
Release Note 0.4.4: Canned Response Is Now Available!
Welcome back to Chative product updates! This release is absolutely bursting with awesome features. Let’s jump out what we’ve done in the past week! 🎯 What’s new? Canned response is now available to try out! 66% of customers expect an immediate response to their inquiries – HubSpot The statistic proved that we live in the… Continue reading Release Note 0.4.4: Canned Response Is Now Available!
Release Note 0.4.3: Chative New Updates And Enhancements!
👋 Welcome May! A bunch of updates from Chative team has been rolled out! This release will focus on an overall enhancement that provides our users with a more consistent and seamless experience. 🎯 Highlight Maintain the state of the Inbox, Agent, Contact, and Report between page reloads. Now you can switch tabs and browse… Continue reading Release Note 0.4.3: Chative New Updates And Enhancements!