Category: Platform Updates

Today, we are half the way to 1.0. Still, lots of work and improvements need to be done, but your early feedback and support have been so helpful. On behalf of the team at Chative, thank you everyone, and let’s celebrate 1.0 together early next year! 👑 What surprise awaits you? 🔥 Facebook Messenger Integration is now… Continue reading Chative 0.5: Facebook Messenger is now available in Chative!

Delightful customer experience! Every business wants to live by this motto at all times. However, is it feasible? What are the statistics? US businesses lose $62 billion annually due to poor customer service. If a customer’s purchasing experience is too challenging, 74% of them will move to a different product on the market. 51% of… Continue reading Delight Your Customers On The Go Using Live Chat Mobile App

🎉Today, we’re excited to share Chative Release 0.4.6 with you. This release note will not have significant improvements or new features, but we cleared most minor bugs to enhance the inbox. 🏃Let’s take a look at what we’ve rolled out! ️🎯Improvements The Channel settings sections are collapsed by default for a cleaner UI.  Now, the… Continue reading Chative 0.4.6: We Squashed Some More Bugs!

🌟As a support or sales rep, you’re expected to respond to customers, resolve issues or convert leads as quickly as possible without losing personal touches. 💡All you know, the Inbox adapts to all your needs above. We know it’s the core of every messaging tool. Hence, our team constantly meditates carefully on how to meet… Continue reading Release Note 0.4.5: A New-face Inbox With Significant Improvements

Welcome back to Chative product updates! This release is absolutely bursting with awesome features. Let’s jump out what we’ve done in the past week! 🎯 What’s new? Canned response is now available to try out! 66% of customers expect an immediate response to their inquiries – HubSpot The statistic proved that we live in the… Continue reading Release Note 0.4.4: Canned Response Is Now Available!

👋 Welcome May! A bunch of updates from Chative team has been rolled out! This release will focus on an overall enhancement that provides our users with a more consistent and seamless experience. 🎯 Highlight Maintain the state of the Inbox, Agent, Contact, and Report between page reloads. Now you can switch tabs and browse… Continue reading Release Note 0.4.3: Chative New Updates And Enhancements!

We are excited to announce another major release with many new features and improvements. 📣 What’s New Business Hours – You can let your customers know when your team is not available and display following up messages so the lead will not be lost into oblivion. Let users know that you are currently out of… Continue reading Release Note 0.4.2: Enhance A Better Customer Experience With Business Hour

Happy Tuesday! This update focuses on ironing out bugs inside Inbox and improving features related to team collaboration so let’s see what we’re gradually rolling out in Chative ✨ 🔥 Bug Fixed [Report] The report screen in the last 7 days kept showing reload [Agent] The message which includes URLs was out of the message… Continue reading Release Note 0.4.1: More Improvements To Manage Your Conversations Better

We have spent the last 2 weeks tightening up all the bolts on our flagship software – Chative. There is no particular focus in this release, just vast improvements across all important features. So we choose the song “Harder Better Faster Stronger” to represent the theme of this update! Enjoy a better Chative and look… Continue reading Harder Better Faster Stronger – 0.4 Released! 📣📣📣

Tada! Big Updates Released – Chative 0.3.1 📣📣📣 Chative officially informs that our live chat has reached a stable public version. All the bugs were almost completely fixed. So this updated version will get you a seamless experience on Facebook Messenger Integration. “Facebook and Instagram are the highest-performing, most-efficient sales channel in human history.“( Commonthreadco, 2021)… Continue reading Release Note: Big Update With Messenger Integration In A Single Inbox