Category: Platform Updates

Chative is a state-of-the-art business messaging platform for real-time service, empowered by live chat and chatbot. Start today for free with no hidden cost. More leads, more insights, and more satisfying customers. 👉 https://chative.io This recording webinar will show you the outstanding features of our live chat platform and how this helps to grow your… Continue reading Chative Webinar 0.1: Getting Started With Chative

👋 Hello everyone, Chative allows your agents to add/select conversation topics in their inbox now. This helps you understand different contexts of conversations. This update also helps you track agents performance more precisely by showing their: latest activities in the Agent report. latest conversations in the dashboard. 🔼 Other Improvements The longer your password, the more secure… Continue reading Release Note: Monitoring Team Performance Effectively

Happy Wednesday! In this update, we have rolled out a more engaging Inbox for better agent performance. Here’s what we’ve implemented: Unread messages have become visible with a purple dot. Inline notice if there is any action like removing agent or closing conversation. Your inbox can display all conversations, besides open or closed filters. A… Continue reading Release Note: Take More Control Of Your Inbox

👋 Welcome you to the weekly update of Chative! A week has been gone by! And we are ready to get you to know some of our new big updates in Chative mobile app version.  A very new look for Chative mobile app According to recent research, people spend 92% their time on mobile using… Continue reading Release Note: Perfect Live Chat For Mobile Web

📣 📣 📣 We’re so excited to share with you this big update so far. This week, we release new features with many improvements to bring a “new face” for Chative after hard-working days. Alert your inbox with sound notification Suppose you are an agent or simply a person who replies to your customer’s questions… Continue reading Release Note: Have A More Lively Inbox With Sound Notification

A much faster inbox Inbox is where you – as an agent, use to communicate with your customers in real-time. Especially, all the conversations from many different channels such as Facebook, Instagram, or website are stored in only this shared inbox. This helps you manage and support customers between your team members easily.  On this… Continue reading Release Note: Live Chat Appearance, More Powerful Lead Form, And Much More!