Tag: lang-en

A Really Quick Start To Set Up Powerful Live Chat

After the latest release of Chative.IO 1.0 beta with surprising changes, our team decided that onboarding is the most important step for new users & new businesses coming to us. More than just a sign-up form, it provides an overall summary of what users can do & get in Chative.IO. Our team has upgraded our… Continue reading A Really Quick Start To Set Up Powerful Live Chat

Chative.IO 1.0 Beta: New Documentation

Happy New Year! We hope that 2023 will bring you more success and happiness! We’ve been working tirelessly for several months to ensure that Chative.IO version 1.0 Beta is coming out in time for the new year. Since our app becomes much more advanced with powerful features and integrations, users should also have general knowledge… Continue reading Chative.IO 1.0 Beta: New Documentation

Release Note 0.6.1: Connect Instagram And Chative

👏 Chative v0.6.1 has arrived – Instagram is finally here! ✨ By showcasing products on Instagram, businesses are giving potential purchasers a real-life view of what the products look like. According to Instagram for Business survey, 46% of those surveyed said they purchased a product or service after seeing it on Instagram. It’s no surprise… Continue reading Release Note 0.6.1: Connect Instagram And Chative

Release Note 0.6: New channel added – Zalo Messenger

🌿 It’s been a long time since our last update, so today, we are super excited to announce the new Zalo integration. You can now talk to your customers via the most dominant messaging app in the Vietnam market. 📊 According to a Ministry of Information and Communications report, Zalo’s monthly regular users in Vietnam… Continue reading Release Note 0.6: New channel added – Zalo Messenger

How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Zalo for businesses popularity in Vietnam Since its launch, Zalo has consistently broken domestic records thanks to its steady stream of upgrades and rising reputation as a “super app.” It is predicted further to dominate the Vietnamese market in the following decade. In Vietnam, 75.8% of people aged 16 to 64 utilized Zalo in 2020,… Continue reading How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

Challenges faced by D2C brands In the last year, D2C adoption has increased as more retailers tap the potential to grow their businesses.  However, one of the most exciting yet scary aspects of running a D2C brand is that the company must directly interface with customers at every touchpoint. Moreover, this is a great opportunity… Continue reading Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

What Millennials And Generation Z Expect From Customer Service Experience

Millennials and Generation Z can be up to 60 years apart. Even though the youngest generation isn’t the one you interact with most often right now, they’ll significantly impact purchasing power in the coming years. One of the most significant differences between the generations we’ll discuss is how they view customer service. Good news if… Continue reading What Millennials And Generation Z Expect From Customer Service Experience

Online Shopping Statistics: Ecommerce Trends for 2022

E-commerce is transforming the way we think about retail. People’s shopping is also evolving swiftly; online shopping is becoming more common. Over the past few years, there has been a significant transformation in the e-commerce environment. The COVID-19 pandemic transformed enterprises more than in the previous 20 years. While returns on online advertising are down,… Continue reading Online Shopping Statistics: Ecommerce Trends for 2022

Key Live Chat Strategies To Close All Deals

What effects has the COVID-19 pandemic had on your company? Are you interested to understand that this circumstance, which appears to be challenging, might be transformed into a money-making opportunity from anywhere in the world? Read on. Whether or not your company conducts business online, the conventional method of selling has altered. The ways we… Continue reading Key Live Chat Strategies To Close All Deals