A Really Quick Start To Set Up Powerful Live Chat

After the latest release of Chative.IO 1.0 beta with surprising changes, our team decided that onboarding is the most important step for new users & new businesses coming to us. More than just a sign-up form, it provides an overall summary of what users can do & get in Chative.IO. Our team has upgraded our… Continue reading A Really Quick Start To Set Up Powerful Live Chat

Bắt Đầu Giải Pháp Live Chat Toàn Diện Với 4 Bước Đơn Giản

Sau một thời gian ra mắt Chative.IO 1.0 beta với nhiều thay đổi lớn, team nhận thấy rằng onboarding (đăng ký tài khoản) là một trong những phần quan trọng cho người dùng mới để có thể dễ dàng làm quen với ChativeIO và tự xây dựng giải pháp live chat thông minh cho riêng… Continue reading Bắt Đầu Giải Pháp Live Chat Toàn Diện Với 4 Bước Đơn Giản

Hướng Dẫn Tích Hợp Zalo Vào Website Đơn Giản Nhất

Trong thời đại công nghệ 4.0 ngày càng phát triển nhanh chóng hiện nay, kéo theo mạng xã hội từ đó mà trở nên càng phổ biến. Việt Nam cũng không ngoại lệ, chúng ta cũng đã và đang đón nhận làn sóng này một cách mạnh mẽ. Và một trong những trang mạng xã… Continue reading Hướng Dẫn Tích Hợp Zalo Vào Website Đơn Giản Nhất

How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Zalo for businesses popularity in Vietnam Since its launch, Zalo has consistently broken domestic records thanks to its steady stream of upgrades and rising reputation as a “super app.” It is predicted further to dominate the Vietnamese market in the following decade. In Vietnam, 75.8% of people aged 16 to 64 utilized Zalo in 2020,… Continue reading How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

Challenges faced by D2C brands In the last year, D2C adoption has increased as more retailers tap the potential to grow their businesses.  However, one of the most exciting yet scary aspects of running a D2C brand is that the company must directly interface with customers at every touchpoint. Moreover, this is a great opportunity… Continue reading Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

What Millennials And Generation Z Expect From Customer Service Experience

Millennials and Generation Z can be up to 60 years apart. Even though the youngest generation isn’t the one you interact with most often right now, they’ll significantly impact purchasing power in the coming years. One of the most significant differences between the generations we’ll discuss is how they view customer service. Good news if… Continue reading What Millennials And Generation Z Expect From Customer Service Experience

Online Shopping Statistics: Ecommerce Trends for 2022

E-commerce is transforming the way we think about retail. People’s shopping is also evolving swiftly; online shopping is becoming more common. Over the past few years, there has been a significant transformation in the e-commerce environment. The COVID-19 pandemic transformed enterprises more than in the previous 20 years. While returns on online advertising are down,… Continue reading Online Shopping Statistics: Ecommerce Trends for 2022

Key Live Chat Strategies To Close All Deals

What effects has the COVID-19 pandemic had on your company? Are you interested to understand that this circumstance, which appears to be challenging, might be transformed into a money-making opportunity from anywhere in the world? Read on. Whether or not your company conducts business online, the conventional method of selling has altered. The ways we… Continue reading Key Live Chat Strategies To Close All Deals

Instant Message Marketing Tips To Skyrocket Your Sales

Up to 98% of text messages are opened, according to Gartner. Emails typically have an opening rate between 6% and 20%. Texting is, therefore, a very effective way to reach your audience in contrast. Marketing via messaging is one of the first ideas to come to mind while trying to enhance sales. It allows you… Continue reading Instant Message Marketing Tips To Skyrocket Your Sales

5 Ways Messaging Is Transforming Customer Service For Online Retailers

Many industries were forced to rethink their business model and customer experience during the pandemic. The retail industry saw a decrease with the restrictions placed on in-person shopping. As the need for innovative thinking increased, so did the need for a quality digital experience. As an article in the Harvard Business Review stated, “Most retailers… Continue reading 5 Ways Messaging Is Transforming Customer Service For Online Retailers