Introduction In the past, managing workflows involved a series of manual steps, from assigning tasks to tracking progress. It was time-consuming, prone to errors, and often led to overlapping support and confusion. Today, workflow automation becomes common in the world of business. It empowers businesses to streamline operations, boost productivity, and provide personalized support to… Continue reading 7 Best Practices To Automate Your Customer Service
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How To Manage Your Data Effectively
🤔 Have you or your team members had to search for information from many sources such as old emails, company documents, or shared folders? 🤔 When you can’t find the necessary information, do you ask for help or send messages to your colleagues, even if it interrupts their workflow? 🤔 And do new employees spend a lot of… Continue reading How To Manage Your Data Effectively
Release 1.0.1 – Overall In-app Enhancements
Have a good day, Chative users! We’re thrilled to bring you Chative 1.0.1, a maintenance update for various enhancements. Your feedback and contributions have been invaluable in helping us create an even stronger and more reliable app. This release is all about improving your user experience and ensuring seamless functionality. Improvement Get The Contact IDs… Continue reading Release 1.0.1 – Overall In-app Enhancements
We Are Proud To Present Chative.IO 1.0 – ChatGPT Is Here
TL;DR Four core features were released, marking a significant step on our roadmap: Knowledge Base helps to solve the pain point of scattered data that hinders the long-term growth of businesses. Smart Workflow automates your operation by enabling the smooth collaboration of automation, AI agents, and humans. You can integrate Chative.IO with your existing software… Continue reading We Are Proud To Present Chative.IO 1.0 – ChatGPT Is Here
Seamless Connectivity & Expansion Through Chative.IO API & Webhook
As a live chat and Omni-channel message management software, Chative.IO has excellently resolved the issue of data fragmentation, helping many businesses increase sales and improve customer care processes. Consequently, Chative.IO understands the difficulties businesses face when using multiple software solutions to support customer management, order management, chat software, loyalty systems, and more. The data of… Continue reading Seamless Connectivity & Expansion Through Chative.IO API & Webhook
Version 1.0 Beta 3 – You Can Now Quote Messages Across Channels From Within Chative.IO Inbox
Hello everyone 👋 We know you always try to be the best version of yourself, which takes a lot of effort. We are the same. Our team is always striving to develop an innovative and effective platform for you all. ☘️ We are thrilled to bring the latest version – 1.0 Beta 3 of our… Continue reading Version 1.0 Beta 3 – You Can Now Quote Messages Across Channels From Within Chative.IO Inbox
Thrive In Economic Recession: The Importance Of D2C All Businesses Should Know
In 2008, the sparked an entrepreneurial revolution and set the stage for the D2C (Direct-to-Consumer) economy. After that, in 2020, the COVID-19 pandemic accelerated this trend by making digital interactions the norm and establishing D2C as the default approach for many organizations. In the era of 4.0, customers increasingly demand more enjoyable experiences from businesses,… Continue reading Thrive In Economic Recession: The Importance Of D2C All Businesses Should Know
The Biggest Pros And Cons Of ChatGPT
With its launch just two months ago, ChatGPT has become a worldwide phenomenon! Already boasting 100 million users and over 700 million Google search results – not to mention 13 million daily active users – it’s clear that ChatGPT has been a hit with internet users around the world. As advances in AI technology have… Continue reading The Biggest Pros And Cons Of ChatGPT
Live Chat: An Obsolescence Or Innovation In The Digital Age?
Live chat is seen as a well-known online messaging tool for businesses today, as it has populated virtually on every website. According to HubsPot report, live chat is also the most favored support channel, as over 41% of consumers prefer to use live chat instead of email, phone and social media support. It is a… Continue reading Live Chat: An Obsolescence Or Innovation In The Digital Age?
Ready for an upgrade? ChativeIO 1.0 BETA 2 is released!
It’s another big day for us here at Chative.IO! We’ve just released an update to our platform, which brings us closer than ever before to the full release of 1.0 – and we’re super excited about it! Version 1 Beta 2 introduces an awesome new in-app support system so you can get help quickly when… Continue reading Ready for an upgrade? ChativeIO 1.0 BETA 2 is released!