Happy Wednesday! In this update, we have rolled out a more engaging Inbox for better agent performance. Here’s what we’ve implemented: Unread messages have become visible with a purple dot. Inline notice if there is any action like removing agent or closing conversation. Your inbox can display all conversations, besides open or closed filters. A… Continue reading Release Note: Take More Control Of Your Inbox
Category: Platform Updates
Release Note: Perfect Live Chat For Mobile Web
👋 Welcome you to the weekly update of Chative! A week has been gone by! And we are ready to get you to know some of our new big updates in Chative mobile app version. A very new look for Chative mobile app According to recent research, people spend 92% their time on mobile using… Continue reading Release Note: Perfect Live Chat For Mobile Web
Release Note: Have A More Lively Inbox With Sound Notification
📣 📣 📣 We’re so excited to share with you this big update so far. This week, we release new features with many improvements to bring a “new face” for Chative after hard-working days. Alert your inbox with sound notification Suppose you are an agent or simply a person who replies to your customer’s questions… Continue reading Release Note: Have A More Lively Inbox With Sound Notification
Release Note: Live Chat Appearance, More Powerful Lead Form, And Much More!
A much faster inbox Inbox is where you – as an agent, use to communicate with your customers in real-time. Especially, all the conversations from many different channels such as Facebook, Instagram, or website are stored in only this shared inbox. This helps you manage and support customers between your team members easily. On this… Continue reading Release Note: Live Chat Appearance, More Powerful Lead Form, And Much More!