It’s crucial to encourage customers to chat with you. If your live chat volume is poor, you can’t expect a high conversion rate. You are less likely to relieve clients’ problems and convince them to buy the fewer chat chats you start. You have installed Chative on your website, yet chats are not pouring in.… Continue reading How To Have More Conversations With Your Customers?
6 Best JivoChat Alternatives In 2022 For Better Customer Service
Looking for JivoChat alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. JivoChat is no exception — it’s not perfect and it isn’t idealized for every single sort of business. There are things that thousands of JivoChat existing and potential users are having major problems with: 🚫 If… Continue reading 6 Best JivoChat Alternatives In 2022 For Better Customer Service
6 Best Intercom Alternatives In 2022 For Better Customer Service
Looking for Intercom alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Intercom is no exception— it’s not perfect and it isn’t idealized for every single sort of business. If you are an Intercom user-facing similar challenges or even more, then it is time you consider all the… Continue reading 6 Best Intercom Alternatives In 2022 For Better Customer Service
6 Best tawk.to Alternatives In 2022 For Better Customer Service
Looking for Tawk.to alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Tawk.to is no exception— it’s not perfect and it isn’t idealized for every single sort of business. If you are a Tawk.to user-facing similar challenges or even more, then it is time you consider all the advantages… Continue reading 6 Best tawk.to Alternatives In 2022 For Better Customer Service
6 Best LiveChat Alternatives In 2022 For Better Customer Service
Looking for LiveChat alternatives? Most people use LiveChat to help them with canned responses, customizable branding, and geotargeting, but it might not be the right choice for you. Whether ease of use, affordability, user rating, or value for your money is your priority, there are a lot of other tools out there that could be… Continue reading 6 Best LiveChat Alternatives In 2022 For Better Customer Service
Release Note 0.4.4: Canned Response Is Now Available!
Welcome back to Chative product updates! This release is absolutely bursting with awesome features. Let’s jump out what we’ve done in the past week! 🎯 What’s new? Canned response is now available to try out! 66% of customers expect an immediate response to their inquiries – HubSpot The statistic proved that we live in the… Continue reading Release Note 0.4.4: Canned Response Is Now Available!
Release Note 0.4.3: Chative New Updates And Enhancements!
👋 Welcome May! A bunch of updates from Chative team has been rolled out! This release will focus on an overall enhancement that provides our users with a more consistent and seamless experience. 🎯 Highlight Maintain the state of the Inbox, Agent, Contact, and Report between page reloads. Now you can switch tabs and browse… Continue reading Release Note 0.4.3: Chative New Updates And Enhancements!
Release Note 0.4.2: Enhance A Better Customer Experience With Business Hour
We are excited to announce another major release with many new features and improvements. 📣 What’s New Business Hours – You can let your customers know when your team is not available and display following up messages so the lead will not be lost into oblivion. Let users know that you are currently out of… Continue reading Release Note 0.4.2: Enhance A Better Customer Experience With Business Hour
Release Note 0.4.1: More Improvements To Manage Your Conversations Better
Happy Tuesday! This update focuses on ironing out bugs inside Inbox and improving features related to team collaboration so let’s see what we’re gradually rolling out in Chative ✨ 🔥 Bug Fixed [Report] The report screen in the last 7 days kept showing reload [Agent] The message which includes URLs was out of the message… Continue reading Release Note 0.4.1: More Improvements To Manage Your Conversations Better
Harder Better Faster Stronger – 0.4 Released! 📣📣📣
We have spent the last 2 weeks tightening up all the bolts on our flagship software – Chative. There is no particular focus in this release, just vast improvements across all important features. So we choose the song “Harder Better Faster Stronger” to represent the theme of this update! Enjoy a better Chative and look… Continue reading Harder Better Faster Stronger – 0.4 Released! 📣📣📣