In a customer service team, responding to inquiries quickly and with the top ratings can earn you all the social respect you require. Canned responses are helpful in this situation. Canned responses have two uses: Improve the live chat experience by allowing your chat workers to respond immediately. Speed up the live chat process for… Continue reading The 8 Best Canned Responses To Deliver Prompt Customer Service
Release Note 0.4.5: A New-face Inbox With Significant Improvements
🌟As a support or sales rep, you’re expected to respond to customers, resolve issues or convert leads as quickly as possible without losing personal touches. 💡All you know, the Inbox adapts to all your needs above. We know it’s the core of every messaging tool. Hence, our team constantly meditates carefully on how to meet… Continue reading Release Note 0.4.5: A New-face Inbox With Significant Improvements
10 Latest Customer Experience Trends and Statistics in 2022
We live in the age of the customer. Today’s customers expect brands to accommodate their preferences and want to do things their way. Customer experience might be challenging to quantify with a KPI or precise metric. Yet it significantly impacts how satisfied and devoted your customers are to your company. Hence, it’s crucial to be… Continue reading 10 Latest Customer Experience Trends and Statistics in 2022
6 Best Drift Alternatives In 2022 To Boost Your Business To A New Level
Looking for Drift alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Drift is no exception— it’s not perfect and it isn’t idealized for every single sort of business. In the event that you’re a Drift user-facing comparative challenges or indeed more, at that point it is time… Continue reading 6 Best Drift Alternatives In 2022 To Boost Your Business To A New Level
How does live chat reduce costs in customer support?
Better customer service is, the more benefits your business gains Increase Revenue Every business choice is based on revenue. Profitability reigns supreme, whether it is on day one or day 1000. A company’s income can be increased simply by focusing on strong customer service. While it’s more difficult to demonstrate a direct link between customer… Continue reading How does live chat reduce costs in customer support?
Shopify: Install Chative in your store
Shopify is an e-commerce platform for retail point-of-sale systems and online retailers. It handles everything from marketing and payments to secure checkout and shipping. We’ll show you how to add Chative on your Shopify store that highlights your store and leaves others in the dust. Why your store needs a live chat Provide instant support… Continue reading Shopify: Install Chative in your store
7 Tips on Implementing Chat Service to Your Website – An Overview of Steps and Tools You’ll Need to Consider
Today’s consumers anticipate individualized, unified customer assistance across all channels from businesses. Often, individuals are engaged in another activity while attempting to obtain assistance from a service representative. And being on hold, hearing a piece of elevator music from the 1980s is simply not acceptable for them; they require immediate assistance from a real person.… Continue reading 7 Tips on Implementing Chat Service to Your Website – An Overview of Steps and Tools You’ll Need to Consider
6 Best Tidio Alternatives In 2022 For Better Customer Service
Looking for Tidio alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Tidio is no exception—it isn’t idealized for every single sort of business. If you are a Tidio user facing similar challenges or even more, then it is time you consider all the advantages this platform offers… Continue reading 6 Best Tidio Alternatives In 2022 For Better Customer Service
How To Have More Conversations With Your Customers?
It’s crucial to encourage customers to chat with you. If your live chat volume is poor, you can’t expect a high conversion rate. You are less likely to relieve clients’ problems and convince them to buy the fewer chat chats you start. You have installed Chative on your website, yet chats are not pouring in.… Continue reading How To Have More Conversations With Your Customers?
6 Best JivoChat Alternatives In 2022 For Better Customer Service
Looking for JivoChat alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. JivoChat is no exception — it’s not perfect and it isn’t idealized for every single sort of business. There are things that thousands of JivoChat existing and potential users are having major problems with: 🚫 If… Continue reading 6 Best JivoChat Alternatives In 2022 For Better Customer Service