Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?
Category: E-commerce Tools
Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business
According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business
Awesome Strategies To Keep Your Customers Engaged
Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged