Category: Platform Updates

Previously, your AI Employee only followed its training files or Knowledge Base. It answered questions, but always in the same tone and style. ✨ What’s New? Now, when you visit the Personality section, you’ll find a new AI Instructions panel. Here, you can: 🎯 Set the tone, voice, or reply structure 🗣️ Define exactly how… Continue reading Release 2.3.5: AI Employee Follows Your Workflow With Precision

Many of you asked for more flexibility to test AI, fewer limits, and a clearer path to scale. So we rebuilt the AI Agent and Copilot experience to give you more control from the start with less complexity.Here’s everything that’s new ? AI Agent — Now Smarter, Simpler, and Free We’ve made important changes to… Continue reading Powerful AI Is Now Free in Chative 2.3.2

This update focuses on polishing your experience from smoother mobile performance and smarter search to better billing clarity and cleaner conversations. We’ve also fixed key bugs reported by users and added a few helpful improvements based directly on your feedback. Improvements WhatsApp Image Captions Now Supported Based on user feedback, we’ve improved how WhatsApp messages… Continue reading Release 2.3.1: WhatsApp Image & Video Captions Now Supported

Everyday pains we measured 8 min average lost per ticket hunting past messages or order IDs 3× tone-checks before sending a single reply 20 % of chats abandoned while agents search for info If this sounds familiar, Copilot is built for you. Lighten the load with Chative Copilot (Beta) Copilot sits quietly in your inbox,… Continue reading Release 2.3: Meet Your New Copilot (Beta)

Before, your AI Agent could only work with a few information sources like Shopify, website links, uploaded files, or a static Knowledge Base. But we know that those options don’t cover every business. Now, you can create Custom Actions that let the AI Agent access real-time information from any system via API. That means your… Continue reading Release 2.2: AI Agent Can Now Connect To Your Own Systems