Imagine it’s 2 AM on a Sunday. A potential customer lands on your website with a burning question about your product or service. With no one available to assist, they leave – possibly straight to a competitor offering better self-service support. This scenario is a daily challenge for small and medium-sized enterprises (SMEs). Unlike large… Continue reading How Knowledge Base Chatbots Deliver 24/7 Self-Service Support
Smart Conversation Hub To Scale Sale & Loyalty