Tag: lang-en

Set Up Live Chat For Institutions In A Few Minutes

Today, in the digital age, the use of technology in education is required to assist schools in developing and meeting the learning needs of students. Live chat and omnichannel are two critical technologies for assisting schools in providing the best possible support to students. To understand the significance of live chat and omnichannel in education,… Continue reading Set Up Live Chat For Institutions In A Few Minutes

4 Key Reasons Why Institutions Should Use Live Chat

A new semester is coming closer, so it’s time to have everything in line for student recruitment. The competition in higher education is fiercer than ever, and universities need to create an environment that stands out from the crowd to attract the best candidates. Meanwhile, choosing a university can be challenging for students, and they… Continue reading 4 Key Reasons Why Institutions Should Use Live Chat

A Really Quick Start To Set Up Powerful Live Chat

After the latest release of Chative.IO 1.0 beta with surprising changes, our team decided that onboarding is the most important step for new users & new businesses coming to us. More than just a sign-up form, it provides an overall summary of what users can do & get in Chative.IO. Our team has upgraded our… Continue reading A Really Quick Start To Set Up Powerful Live Chat

Chative.IO 1.0 Beta: New Documentation

Happy New Year! We hope that 2023 will bring you more success and happiness! We’ve been working tirelessly for several months to ensure that Chative.IO version 1.0 Beta is coming out in time for the new year. Since our app becomes much more advanced with powerful features and integrations, users should also have general knowledge… Continue reading Chative.IO 1.0 Beta: New Documentation

Release Note 0.6.1: Connect Instagram And Chative

👏 Chative v0.6.1 has arrived – Instagram is finally here! ✨ By showcasing products on Instagram, businesses are giving potential purchasers a real-life view of what the products look like. According to Instagram for Business survey, 46% of those surveyed said they purchased a product or service after seeing it on Instagram. It’s no surprise… Continue reading Release Note 0.6.1: Connect Instagram And Chative

Release Note 0.6: New channel added – Zalo Messenger

🌿 It’s been a long time since our last update, so today, we are super excited to announce the new Zalo integration. You can now talk to your customers via the most dominant messaging app in the Vietnam market. 📊 According to a Ministry of Information and Communications report, Zalo’s monthly regular users in Vietnam… Continue reading Release Note 0.6: New channel added – Zalo Messenger

How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Zalo for businesses popularity in Vietnam Since its launch, Zalo has consistently broken domestic records thanks to its steady stream of upgrades and rising reputation as a “super app.” It is predicted further to dominate the Vietnamese market in the following decade. In Vietnam, 75.8% of people aged 16 to 64 utilized Zalo in 2020,… Continue reading How To Effectively Reach Customers And Boost Sales On Zalo For Businesses

Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

Challenges faced by D2C brands In the last year, D2C adoption has increased as more retailers tap the potential to grow their businesses.  However, one of the most exciting yet scary aspects of running a D2C brand is that the company must directly interface with customers at every touchpoint. Moreover, this is a great opportunity… Continue reading Why Is Conversational Commerce The Key To Solving The Woes Of D2C Brands

What Millennials And Generation Z Expect From Customer Service Experience

Millennials and Generation Z can be up to 60 years apart. Even though the youngest generation isn’t the one you interact with most often right now, they’ll significantly impact purchasing power in the coming years. One of the most significant differences between the generations we’ll discuss is how they view customer service. Good news if… Continue reading What Millennials And Generation Z Expect From Customer Service Experience