Hello everyone 😁 Chative.IO is back with the latest upgrade to make your omni-channel messaging experience better than ever before. Whether you’re a newcomer or a long-time user, don’t miss our latest release! It’s packed with new documentation and important bug fixes to help you make the most of Chative! Enable Our Features Easily With… Continue reading Chative 1.0.5: Set Up AI, Automation And Integration With New Documentation
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Release 1.0.4: Group Your Conversations Within Clicks
Improvement Let’s discuss the daily challenges of managing numerous touch points, each with its stream of customer interactions. It can feel like navigating a crowded city during rush hour – a real struggle. But guess what? We’ve got an easier solution! Now, you can organize your conversations based on customer segments, topics, channels, agents, and… Continue reading Release 1.0.4: Group Your Conversations Within Clicks
Release 1.0.3: Clear Insights, Seamless Connections
Hey there, We’re excited to share some fantastic news from our development team. Introducing version 1.0.3 – an update dedicated to enhancing your Inbox experience. Let’s dive right into the highlights: Improvements Customize channels logo You can now customize logos for each channel by selecting icons or uploading images. This feature enhances channel identification, especially… Continue reading Release 1.0.3: Clear Insights, Seamless Connections
Release 1.0.2: AI Assistant With Personality And Accurate Answers!
Picture this: a world where your customers are greeted with personalized, empathetic, and informative responses at every touchpoint. Your AI Assistant becomes an inevitable factor, helping you overcome the barriers of scaling and creating seamless conversations that go beyond mechanical rules. With Chative version 1.0.2, this world is no longer a distant dream – it’s… Continue reading Release 1.0.2: AI Assistant With Personality And Accurate Answers!
7 Best Practices To Automate Your Customer Service
Introduction In the past, managing workflows involved a series of manual steps, from assigning tasks to tracking progress. It was time-consuming, prone to errors, and often led to overlapping support and confusion. Today, workflow automation becomes common in the world of business. It empowers businesses to streamline operations, boost productivity, and provide personalized support to… Continue reading 7 Best Practices To Automate Your Customer Service
How To Manage Your Data Effectively
🤔 Have you or your team members had to search for information from many sources such as old emails, company documents, or shared folders? 🤔 When you can’t find the necessary information, do you ask for help or send messages to your colleagues, even if it interrupts their workflow? 🤔 And do new employees spend a lot of… Continue reading How To Manage Your Data Effectively
Release 1.0.1 – Overall In-app Enhancements
Have a good day, Chative users! We’re thrilled to bring you Chative 1.0.1, a maintenance update for various enhancements. Your feedback and contributions have been invaluable in helping us create an even stronger and more reliable app. This release is all about improving your user experience and ensuring seamless functionality. Improvement Get The Contact IDs… Continue reading Release 1.0.1 – Overall In-app Enhancements
We Are Proud To Present Chative.IO 1.0 – ChatGPT Is Here
TL;DR Four core features were released, marking a significant step on our roadmap: Knowledge Base helps to solve the pain point of scattered data that hinders the long-term growth of businesses. Smart Workflow automates your operation by enabling the smooth collaboration of automation, AI agents, and humans. You can integrate Chative.IO with your existing software… Continue reading We Are Proud To Present Chative.IO 1.0 – ChatGPT Is Here
Seamless Connectivity & Expansion Through Chative.IO API & Webhook
As a live chat and Omni-channel message management software, Chative.IO has excellently resolved the issue of data fragmentation, helping many businesses increase sales and improve customer care processes. Consequently, Chative.IO understands the difficulties businesses face when using multiple software solutions to support customer management, order management, chat software, loyalty systems, and more. The data of… Continue reading Seamless Connectivity & Expansion Through Chative.IO API & Webhook
Version 1.0 Beta 3 – You Can Now Quote Messages Across Channels From Within Chative.IO Inbox
Hello everyone 👋 We know you always try to be the best version of yourself, which takes a lot of effort. We are the same. Our team is always striving to develop an innovative and effective platform for you all. ☘️ We are thrilled to bring the latest version – 1.0 Beta 3 of our… Continue reading Version 1.0 Beta 3 – You Can Now Quote Messages Across Channels From Within Chative.IO Inbox