Author: Kate Tran

Kate Tran is a story-teller and a marketer at Chative. Her passion is to bring knowledge of chatbot trends to everyone. Despite of her busy schedule, she always makes time to read novels at the weekend.

Release Note 0.4.1: More Improvements To Manage Your Conversations Better

Happy Tuesday! This update focuses on ironing out bugs inside Inbox and improving features related to team collaboration so let’s see what we’re gradually rolling out in Chative ✨ 🔥 Bug Fixed [Report] The report screen in the last 7 days kept showing reload [Agent] The message which includes URLs was out of the message… Continue reading Release Note 0.4.1: More Improvements To Manage Your Conversations Better

Harder Better Faster Stronger – 0.4 Released! 📣📣📣

We have spent the last 2 weeks tightening up all the bolts on our flagship software – Chative. There is no particular focus in this release, just vast improvements across all important features. So we choose the song “Harder Better Faster Stronger” to represent the theme of this update! Enjoy a better Chative and look… Continue reading Harder Better Faster Stronger – 0.4 Released! 📣📣📣

Release Note: Big Update With Messenger Integration In A Single Inbox

Tada! Big Updates Released – Chative 0.3.1 📣📣📣 Chative officially informs that our live chat has reached a stable public version. All the bugs were almost completely fixed. So this updated version will get you a seamless experience on Facebook Messenger Integration. “Facebook and Instagram are the highest-performing, most-efficient sales channel in human history.“( Commonthreadco, 2021)… Continue reading Release Note: Big Update With Messenger Integration In A Single Inbox

Chative Webinar 0.1: Getting Started With Chative

Chative is a state-of-the-art business messaging platform for real-time service, empowered by live chat and chatbot. Start today for free with no hidden cost. More leads, more insights, and more satisfying customers. 👉 https://chative.io This recording webinar will show you the outstanding features of our live chat platform and how this helps to grow your… Continue reading Chative Webinar 0.1: Getting Started With Chative

Release Note: Monitoring Team Performance Effectively

👋 Hello everyone, Chative allows your agents to add/select conversation topics in their inbox now. This helps you understand different contexts of conversations. This update also helps you track agents performance more precisely by showing their: latest activities in the Agent report. latest conversations in the dashboard. 🔼 Other Improvements The longer your password, the more secure… Continue reading Release Note: Monitoring Team Performance Effectively

Chative Vs Tidio: Meet The Best Tidio’s Alternative For Your Team

Tidio is a live chat platform all in one place which helps your business communicate with your customers in real-time. Tidio mostly focuses on developing a simple and powerful live chat with the help of a chatbot. However, with a modern outlook and powerful add-on features in a perfect combination of live chat and chatbot… Continue reading Chative Vs Tidio: Meet The Best Tidio’s Alternative For Your Team

Release Note: Take More Control Of Your Inbox

Happy Wednesday! In this update, we have rolled out a more engaging Inbox for better agent performance. Here’s what we’ve implemented: Unread messages have become visible with a purple dot. Inline notice if there is any action like removing agent or closing conversation. Your inbox can display all conversations, besides open or closed filters. A… Continue reading Release Note: Take More Control Of Your Inbox

Getting To Know Chative: A Powerful Omnichannel Live Chat

How does omnichannel messaging dominate online business’ needs? A few years ago, the thought of omnichannel was still new with businesses. Only some big brands apply this strategy on their sale and marketing plans to utilize the customer data and optimize their buying journey on many channels.  But now, the rising popularity of messaging apps… Continue reading Getting To Know Chative: A Powerful Omnichannel Live Chat

Getting To Know Chative: Highly Customizable Live Chat For Business Website

Have you imagined having software that you feel fully in control of? Introduction to Chative – a free and highly customizable live chat for business websites.  Enhance your difference with stunning website live chat  Live chat software enables instant messaging between agents and customers online. But this doesn’t just have to mean a boring popup… Continue reading Getting To Know Chative: Highly Customizable Live Chat For Business Website