No More Waiting for Customers
A slow-loading chat widget is not great for us. Some customers may see it load fast, while others had delays or even blank screens.
Now, it’s fixed. In most countries, it loads under 20ms every time.
This means no more delays, no more lost chats, and no more wondering if your live chat will show up when a customer needs help. It just works.
Other Fixes
✅ Updated channel logos actually show up in the mobile app.
✅ Push notifications on mobile app appear once per message.
✅ Coupons apply instantly instead of showing an error before working.
✅ Customer reports now show the right numbers so you can make informed decisions.
✅ Line breaks in messages stay as you typed them instead of turning into one long block.
✅ Customer links open in a new tab instead of taking over your current tab.
✅ Logging in after a long break is smooth without endless loading.
✅ AI chatbot Sandbox stays active when you upgrade.
✅ Permission popups tell you exactly what’s missing.
If something still feels off, let us know via live chat or in-app support. We’ll keep improving. 🚀